FAQs - VCX PLUS for Subaru
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1. Question: Does this device support the 2022 Subaru BRZ? Can I add an additional original wireless key for this car?
Answer: Hello, the 2022 model is supported, but unfortunately, the function you mentioned is not.
2. Question: Can you provide a link for the Subaru account? There seem to be several options, and I'm not sure which one to choose.
Answer: We don't have an online link for the Subaru account. You will need to acquire it yourself.
3. Question: Can this tool perform the "Zero Setting of Pressure Sensor"?
Answer: The function you mentioned requires an original online account to perform J2534 programming.
4. Question: Do I need to purchase this license to use the product?
Answer: Hello, the device comes with a software download link, so you can use it directly without needing to purchase a license.
5. Question: Can this device work right out of the box, or do I need to buy a $128 license first?
Answer: Once the software is installed, you can use the device directly. Could you clarify what $128 license you're referring to?
6. Question: Does it support Windows 11 Home or Pro versions?
Answer: You can try Windows 11 Pro, but the Home version is not compatible. We've only tested the software on Windows 10 Pro.
7. Question: Does this support light vehicles?
Answer: Yes, it supports models from 2005 onwards.
8. Question: Can I use this tool to register new injectors for a 2008 Legacy BPD with an EE20 engine?
Answer: Hello, this function requires an original online account. Unfortunately, we don't offer subscription services.
9. Question: How can I download the SSM3/4 version from December 2022? The video has been deleted, and I'm using Windows 11.
Answer: Hello, we only have the 2022.01 version. We've tested it on Windows 10 Pro, but you will need to test it yourself on Windows 11.
10. Question: What do you mean by "requires an original account"? Where can I get one, and how much does it cost?
Answer: You need to purchase the original account from Subaru directly or through professional forums. We’re unsure about the cost.
11. Question: What can the device do without an original online account? Are there any relevant documents?
Answer: Without an original online account, the device can only perform offline diagnostics.
12. Question: What can the device do without an original online account? Are there any relevant documents?
Answer: Without an original online account, the device can only perform offline diagnostics.
13. Question: Can VXDiag recalibrate the passenger occupancy sensor or read airbag fault codes on a 2018 Subaru Outback?
Answer: Hello, recalibration requires an original online account.
14. Question: I have a Subaru Forester XT 2.0 FA20Dit engine from the Colombian market with a DME issue. Can I reset the ECU and reinstall the files?
Answer: Hi, resetting the ECU requires an original online account.
15. Question: I'm having trouble running a patch on Win 10 Pro. How can I fix this?
Answer: Please send us the error details via email, and we’ll check with our engineers.
16. Question: I got a "Runtime Error '76': Path Not Found" error at 48% while installing SSM3. How do I resolve this?
Answer: Hello, you may not have downloaded the latest 2022.01 version. Please try downloading it again.
17. Question: After installing a remote start accessory, do I need a Subaru account to register it?
Answer: Hello, for the function you mentioned, you may need to use an original online account for registration.
18. Question: My serial number is V94XD, how can I update my license?**
Answer: Please download the latest version of VX Manager, connect your device, and update both the firmware and the license. This needs to be done every 60 days.
19. Question: Does this device support updating the ID code module on a 2010 Subaru Legacy?
Answer: Yes, it does.
20. Question: Can I install Subaru SSM3 software on Windows 10 Pro (64-bit)?
Answer: Yes, you can.
21. Question: I received a prompt to update the VCI, how should I proceed?
Answer: Please connect your device to a laptop and use VX Manager to update the firmware.
22. Question: Can this device perform ABS pump bleeding on a 2007 Subaru Impreza WRX STI?
Answer: The function you mentioned requires an original online account.
23. Question: Does the device support Subaru models in Australia?
Answer: Yes, it supports Australian models as confirmed by our engineers.
24. Question: After replacing the valve body, can this device perform CVT relearn?
Answer: Hi, please provide your car's model year. The function you mentioned requires an original online account.
25. Question: Can the software be installed on multiple laptops? Are there any activation requirements?
Answer: Yes, the software can be installed on different laptops. Each system will need to download a patch for activation.
26. Question: Can this device force an evap test for a 2016 WRX?
Answer: This function requires programming and an original online account.
27. Question: Can I purchase additional functionality for Toyota with this device?
Answer: Thank you for your message. Yes, you can buy a Toyota license for your VXDIAG Subaru device. Once purchased, send us your device’s serial number, and we will add the Toyota authorization for you.
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