FAQs - VCX PLUS for Benz
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1. Question: Can this device work with W463 models (2002 - 2011, like G500 and G55AMG for the American market)?
Answer: Hello, it only supports OBD2 cars from 2005 onwards.
2. Question: Does it support trucks/24V? Specifically DAS trucks like AXOR, ACTROS, and ATEGO from 2006-2012?
Answer: We don't recommend it for trucks, as it's mainly designed for passenger cars.
3. Question: The description mentions it doesn’t support older models like 210, 203, and 220 with K-Line communication. Does it support the W211 model from 2002 to 2004?
Answer: This device only supports cars from 2005 and newer. It won’t work with models before 2004.
4. Question: I have a laptop with Xentry DAS that I was using with a Star C4 multiplexer. Now I want to buy the AllScanner VXDIAG Benz. Will it work with my PC or do I need a separate license?
Answer: Sorry, the C4 software is an openshell version and is not compatible with the VXDIAG Benz device.
5. Question: I’ve purchased your Benz VCI and it’s working well. Could you let me know when the next version of the VCI firmware will be released?
Answer: Hello, the new software version is coming soon. We’ll notify you as soon as there’s any update.
6. Question: Do you have a scanner that supports the ASG Sequentronic transmission? My car is a 2001 W203 sport coupe.
Answer: Sorry, we don’t have any devices or software that support 2001 models.
7. Question: Will this device be compatible with future versions of Xentry?
Answer: Yes, it will continue to be updated and will remain compatible with future Xentry versions. Our software has already been updated to the 2024 version.
8. Question: Can the VXDIAG VCX C6 for Benz connect to new models like W223, W206, and W257? Will it work with future models as well?
Answer: The C6 device supports new models, but for some vehicles, you’ll need the original Xentry online system for certain operations.
9. Question: What are the differences between VXDIAG for Benz and MB SD C4/C5 Clone?
Answer: 1. VXDIAG firmware can be updated online, while MB SD C4/C5 does not support online updates. 2. VXDIAG allows adding software licenses for other car brands (such as Techstream, SSM III, HDS, IDS, GDS2, etc.), but MB SD C4/C5 does not have this feature. 3. VXDIAG has both a standard LAN port and a USB port (installed as virtual LAN port 1087), and it can also create its own Wi-Fi network. Compared to SDconnect C4's ad-hoc Wi-Fi method, VXDIAG is better. The computer just needs to detect the Wi-Fi and connect automatically, with IP addresses being handled by the device’s DHCP. 4. VXDIAG requires no extra configuration and is ready to use right out of the box, making it simpler and more convenient. 5. VXDIAG uses the VCI toolkit from XENTRY, unlike SDconnect and eCom which use the older toolkit system.
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