FAQs - VCX Nano for Ford Mazda WIFI Version

FAQs - VCX Nano for Ford Mazda WIFI Version

 

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1. Question: Hi, can you confirm if the VCX Nano supports the new generation Mazda models? I am planning to use it for my Mazda. Any additional information would be appreciated. Thanks!
Answer: Hello, the VCX Nano supports new generation Mazda models, but you'll need to use MDARS software, which you'll need to acquire separately.
2. Question: When using the VCX Nano device, if WiFi communication is set, the USB port communication is disabled and Windows no longer detects the device via USB. How can I switch communication from WiFi back to USB?
Answer: Hello, USB connection doesn't require any special settings. Simply connect the device to your PC via USB cable and set the connection mode in VX Manager to “AUTO”.
3. Question: Even after updating the MAZDA IDS software, it still doesn’t connect to the vehicle. What could be the issue?
Answer: Please email us your order information and detailed photos of the issue so we can further investigate.
4. Question: Hi, I have a 2013 Mazda 3 and recently installed an EPS (power steering module) from another vehicle. Can I use the VCX Nano to reprogram the EPS module? If not, what is meant by "Online Account" in other questions?
Answer: Reprogramming functions require an original online IDS account, which you will need to obtain separately.
5. Question: Hello, does your VCX Nano support genuine IDS/FDRS?
Answer: Yes, the VCX Nano is compatible with both genuine IDS and FDRS.
6. Question: Hi, I downloaded the links you provided but the installation is asking for a license number that I can't find. What should I do?
Answer: 1. Before downloading, please disable your antivirus and Windows Defender. 2. For the IDS license issue, connect the device and run the IDS software via the provided patch, without needing activation. 3. Make sure IDS software is installed before the VX Manager drivers. Follow these installation steps: a. Install Ford IDS-*** b. Restart your computer after installation c. Install Ford Original VCI Software_1.0.0.10.exe d. Install VX Manager and Ford IDS drivers e. Connect the VCX device and install the IDSpatch f. Use IDSpatch to open IDS and start diagnostics.
7. Question: I purchased a 15-day IDS license. How do I get a Ford IDS license?
Answer: Our license provides authorization for the VXDIAG device to support Ford vehicles, but it does not grant Ford IDS online access. Please keep this in mind.
8. Question: Hi, how do I update the device?
Answer: For firmware updates, connect the device to your computer, open VX Manager, and click on firmware to update directly. For software updates, we will provide new download links.
9. Question: Hi, can I reprogram the BCM module for a 2010 Mazda 3 without an online account? I am replacing it with a used module from another vehicle and need to program the new VIN.
Answer: Hello, reprogramming functions require an online account.

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