FAQs - VXDIAG VCX PLUS for JLR

FAQs - VCX PLUS for JLR

 

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1. Question: Which vehicles' head units and infotainment systems can this device program? Do I need additional software?
Answer: This device supports programming of head units and infotainment systems in most Jaguar and Land Rover models produced after 2006. For specific features like enabling auxiliary functions, you may need additional online authorization or an account to complete the programming.
2. Question: Can this device program a smart key for a 2016 Land Rover LR4?
Answer: Yes, the device supports smart key programming. However, you will need to have your own original online authorization or access account to complete the process.
3. Question: I'm experiencing issues with JLR SDD software not displaying correctly after startup. How can I fix this?
Answer: If the JLR SDD software isn't loading properly, make sure to install the offline patch first. Then, run the software from the desktop icon instead of through VXManager. This should resolve the display issues.
4. Question: Which operating systems does the device support?
Answer: VXDIAG devices are compatible with Windows 10 Pro.
5. Question: Does the device support Jaguar models from before 2003?
Answer: Unfortunately, this device does not support models produced before 2006. For older vehicles, you may need a different diagnostic tool.
6. Question: Does the VXDIAG device support the latest Jaguar F-Type models?
Answer: For the 2016 model, you can use JLR SDD software for diagnostics and programming. However, for 2017 and newer models, you will need a DoIP device with Pathfinder software to perform advanced functions.
7. Question: I’m interested in the Wi-Fi version. Does it also support a wired connection?
Answer: Yes, the Wi-Fi version comes with a USB cable, so it supports both wired and wireless connections to suit different needs.
8. Question: My device license has expired. How can I renew it?
Answer: You can update your device by downloading the latest version of VX Manager. Once your device is connected to your computer, open VX Manager, click "Firmware" to update the firmware, and then click "Update License" to renew your license.
9. Question: Does the device support trucks or 24V systems?
Answer: This device is mainly designed for passenger cars and is not recommended for trucks or 24V systems. If you need to diagnose or program trucks, we suggest using a tool specifically designed for that purpose.
10. Question: Will the device be compatible with future models and software?
Answer: Yes, VXDIAG devices can be updated through firmware and software updates to ensure compatibility with the latest vehicles and diagnostic systems. We recommend updating the firmware regularly to maintain support for future vehicles.

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