FAQs - VCX SE 13 in 1
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1. Question: Does the VCX SE DOIP 11-brand version support Nissan software?
Answer: Sorry, Nissan is not included in the 11 brands. If you need Nissan, you can purchase the license separately.
2. Question: I'm looking for a VCX SE DOIP device for remote diagnostics for my company. Can it support remote access if connected via USB?
Answer: Remote diagnostics through DoNET is quite slow due to IP limitations. It’s better to use a cable for local diagnostics. It's not related to online access.
3. Question: Why can't the VCX SE clear Honda TPMS DTCs? It always says VI not supported.
Answer: Could you provide a video or photo showing the issue? What year and model is the car you're testing? We’ll collect the details and confirm with the factory.
4. Question: Will Renault be supported in the future?
Answer: Yes, Renault will be added in the future, but for now, you can only buy a separate Nano device for Renault.
5. Question: Can this device program BMW modules, both new and old? Is there a 1-year subscription included?
Answer: This device supports programming BMW modules after 2004, but you’ll need your own official BMW online account. We don’t provide any subscriptions.
6. Question: Do you currently have diagnostic tools for Hyundai?
Answer: Sorry, we don’t have diagnostic tools for Hyundai at the moment.
7. Question: What's the difference between the VXDIAG VCX SE and the VXDIAG Multi Tool?
Answer: 1. Hardware Capabilities: The VCX SE supports USB, WiFi, DoNET, and Type-C connections, offering flexible options. The VCX Plus adds LAN connectivity, making it more robust for different network setups.
2. Quality Assurance: The VCX Plus excels in quality with stricter control in manufacturing, materials, and design, ensuring greater durability and reliability over time.
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