FAQs - VCX SE for Benz
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1. Question: Can this be used for coding a 2015 W906 Sprinter?
Answer: You'll need to have a valid original online account to carry out coding tasks.
2. Question: Does it work with the latest Xentry OpenShell 12.2023? The description says it only supports vehicles up to 2021—is that still the case?
Answer: It’s compatible with the 12.2023 version, but it must be the XDOS version, not OpenShell. It can handle vehicles up to 2023, but for some newer models introduced after 2021, like the W223 and W167, you’ll need an original online Zenzefi certificate for online diagnostics.
3. Question: Will the VXDIAG VCX SE work with a 2004 W211 that has a 16-pin OBD2 port using Xentry? I see that the 2004 W211 is supported by Xentry.
Answer: Unfortunately, the VXDIAG SE doesn’t support the 2004 W211 model.
4. Question: Hey, can I add more licenses to the VCX SE Benz DoIP later on? Thanks.
Answer: Yes, you can easily add licenses for other car brands whenever you need.
5. Question: Hi there, do you have a 14-pin to OBD (16-pin) adapter for the Mercedes (VCX SE BENZ)?
Answer: Hi, sorry about that, but we don’t have that adapter. This device only works with Mercedes models from 2005 to 2021 via the OBD2 port.
6. Question: How do I find the password to connect via WiFi?
Answer: The WiFi password is simply 12345678. This is part of our connection process: https://vxdiag.com/pages/how-to-connect-devices
7. Question: Hi! Does the VXDIAG VCX SE for BENZ DoIP work with trucks?
Answer: Hi there, Thanks for reaching out! The VCX SE for Benz DoIP doesn’t work well with trucks. It only supports some protocols and models, so it’s not really recommended for that. It’s much better suited for cars from 2005 to 2021.
8. Question: How do I update the firmware for Xentry 2021.06?
Answer: Hi, You can update the firmware through VX Manager. Just download the latest VX Manager, install it, and then update the firmware and license. Don’t forget to also update the C6 driver in the diagnostic menu. This is our official firmware update procedure: https://vxdiag.com/pages/firmware-update
9. Question: Can I change the WiFi password and SSID?
Answer: Hi, unfortunately, you can’t change the WiFi password or SSID.
10. Question: Does this support the W206? It says up to 2021, but I don't see the W206 on the list, and it’s a 2021 model.
Answer: Hi there, This device and software only support some models from 2021 onwards. For certain newer models like the W206, you’ll need an online certificate to use all features.
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