Thank you for choosing VXDIAG products. We are committed to providing you with high-quality products and excellent after-sales service to ensure that you have peace of mind while using our products. Below are the details of the maintenance and warranty services we offer:
2-Year Warranty
We offer a 2-year warranty on all VXDIAG products. If your product experiences any functional deficiencies or limitations during the warranty period, we will provide repair services at no cost to you. Our warranty covers all products under normal usage conditions, ensuring that you can use our products with confidence.
Expert After-Sales Service
Our after-sales service team consists of experienced technical experts who are ready to provide you with professional support. Whether you encounter any issues during use or have questions about the product’s features, our expert team will provide you with quick and effective solutions.
Lifetime License, Free Updates
All VXDIAG products come with a lifetime license. This means you only need to purchase once, and you can use our products permanently with free license updates. You can rest assured that our products will keep up with the latest technology.
30-Day Free Replacement Policy
To ensure your satisfaction, we offer a 30-day free replacement policy. If you find any quality issues within 30 days of receiving the product, you can contact our customer service team (support@vxdiag.com) , and we will arrange a free replacement for you. Please make sure to contact us before returning the product so that we can provide you with detailed return instructions.
Note:
Regarding virtual products/licenses: If the customer is not satisfied within 48 hours, they can receive a direct refund (we will deactivate the license). After 48 hours, refunds are not supported.
Return Policy
For more detailed information about returns and replacements, please refer to our Return Policy. We are dedicated to providing you with support and ensuring a pleasant shopping experience.
Contact Us
If you have any questions about our warranty policy or maintenance services, or if you need technical support, please feel free to contact our customer service team: support@vxdiag.com. We will do our best to provide you with the highest quality service.