Problem Description:
A customer from vxdiagshop.com purchased a VXDIAG VCX SE for Benz scanner for use with his Mercedes-Benz Viano W639 but encountered difficulties connecting to any of the vehicle's modules.
Customer Query:
Can the VXDIAG VCX SE perform diagnostics and module coding on the W639 model?
VXDIAG Engineer's Solution:
For the Mercedes-Benz Viano W639, it is necessary to manually input the VIN to scan the modules, as VXDIAG Xentry will not automatically retrieve the VIN from this older model.
Our engineers have tested this setup, and it functions properly.
VXDIAG VCX SE supports 4-way CAN bus and 2-way K-line/L-line protocols. It works effectively on models from 2005 onwards. For pre-2005 models with K-line, results may vary depending on the specific vehicle configuration.