Problem Overview:
After following the guide to set up DoNET for remote diagnostic access, the VXDIAG VCX SE Benz device successfully connected via DoNET. However, communication with DAS (Diagnostic Assistance System) software was not established.
Clue and Solution:
According to the VXDIAG engineering team, the VXDIAG DoNET remote diagnostic does not support communication with DAS software.
For diagnosing Mercedes vehicles via DAS, it is recommended to use a local connection (USB, WiFi, or LAN). The DoNET remote connection should not be used for DAS diagnostics.
Conclusion:
To resolve the issue, always ensure you're using a local connection when working with DAS software.
For further support, please contact the VXDIAG official support team at support@vxdiag.com.
