When using VXDIAG devices, you may encounter errors while trying to update the license through the VX Manager driver management software. Here are some simple solutions to help you resolve the issue.
Solutions
1. Switch to a Mobile Hotspot
License updates usually require a stable internet connection. If your current network is unstable, we recommend connecting your computer to a mobile hotspot and trying the update again. Many network-related issues can be resolved this way.
2. Download and Install the Latest Version of VX Manager
Please make sure you are using the latest version of the VX Manager software. Older versions may have compatibility or communication issues with the license server.
👉 Official download link:
https://www.allscanner.com/en/download.html
Tip: Please temporarily disable your antivirus software and firewall before downloading, to prevent the installation file from being blocked or deleted.
3. Contact Customer Support with Your Order Number
If the above steps do not resolve the issue, please contact our official technical support team and provide your order number from the VXDIAG official website.
📧 Customer support email: support@vxdiag.com
We will assist you with the license issue as soon as possible after receiving your email.
Important Reminders
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Please ensure your device is properly connected to your computer during the update
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Check the device authorization status in VX Manager
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If you have tried multiple times without success, please do not keep retrying. Contact our support team directly for remote assistance
