This company is a scam have been trying to contact for two week all they send you is a plastic shell thy won’t send any software which is what is actually needed id look for a more legit route
Dear Friend,
Thank you for your feedback. We believe there may have been a misunderstanding.We sent you the software download link and license activation reminder on January 20, 2026 and February 24, 2026, but we have not received a reply from you.
Please check your email inbox, including the junk folder and spam / promotional folders, for any messages from support@vxdiag.com.
We look forward to your reply.
Best regards,
Once I installed the GM drivers it worked great with the Techline connect.
I suggest that you read any and all of the instructions given to you. Once you do that, it works every time flawlessly. I had some issues because I missed some key information and misconfigured. But once it works, it works and works extremely well. I was over ELM327 and any other scanners. All the functions I needed were only capable with this device. I have wasted so much time and money when this device would have saved me all of that. I recommend it.