1. Question: Can this device work with W463 models (2002 - 2011, like G500 and G55AMG for the American market)?
Answer: Hello, it only supports OBD2 cars from 2005 onwards.
2. Question: Does it support trucks/24V? Specifically DAS trucks like AXOR, ACTROS, and ATEGO from 2006-2012?
Answer: We don't recommend it for trucks, as it's mainly designed for passenger cars.
3. Question: The description mentions it doesn’t support older models like 210, 203, and 220 with K-Line communication. Does it support the W211 model from 2002 to 2004?
Answer: This device only supports cars from 2005 and newer. It won’t work with models before 2004.
4. Question: I have a laptop with Xentry DAS that I was using with a Star C4 multiplexer. Now I want to buy the AllScanner VXDIAG Benz. Will it work with my PC or do I need a separate license?
Answer: Sorry, the C4 software is an openshell version and is not compatible with the VXDIAG Benz device.
5. Question: I’ve purchased your Benz VCI and it’s working well. Could you let me know when the next version of the VCI firmware will be released?
Answer: Hello, the new software version is coming soon. We’ll notify you as soon as there’s any update.
6. Question: Do you have a scanner that supports the ASG Sequentronic transmission? My car is a 2001 W203 sport coupe.
Answer: Sorry, we don’t have any devices or software that support 2001 models.
7. Question: Will this device be compatible with future versions of Xentry?
Answer: Yes, it will continue to be updated and will remain compatible with future Xentry versions. Our software has already been updated to the 2024 version.
8. Question: Can the VXDIAG VCX C6 for Benz connect to new models like W223, W206, and W257? Will it work with future models as well?
Answer: The C6 device supports new models, but for some vehicles, you’ll need the original Xentry online system for certain operations.
9. Question: What are the differences between VXDIAG for Benz and MB SD C4/C5 Clone?
Answer: 1. VXDIAG firmware can be updated online, while MB SD C4/C5 does not support online updates. 2. VXDIAG allows adding software licenses for other car brands (such as Techstream, SSM III, HDS, IDS, GDS2, etc.), but MB SD C4/C5 does not have this feature. 3. VXDIAG has both a standard LAN port and a USB port (installed as virtual LAN port 1087), and it can also create its own Wi-Fi network. Compared to SDconnect C4's ad-hoc Wi-Fi method, VXDIAG is better. The computer just needs to detect the Wi-Fi and connect automatically, with IP addresses being handled by the device’s DHCP. 4. VXDIAG requires no extra configuration and is ready to use right out of the box, making it simpler and more convenient. 5. VXDIAG uses the VCI toolkit from XENTRY, unlike SDconnect and eCom which use the older toolkit system.
If had know this will only work with xentry installed i would never have bought it
If had know this will only work with xentry installed i would never have bought it. I don't have xentty and don't want it. I only use dts monaco snd vediamo. so this was a total waste of money. Never could get it to work.
P
Pure Automotive LLC
Works As advertised- Stable Programming - Best
Works As advertised- Stable Programming - Best alternative to C6
p
patrick lodewijckx
I did not have aninvoice
I did not have aninvoice .
Had to pay tax at the customers
Vx diag works great
Dear Friend,
Thank you for your feedback. We would like to inform you that we have already sent the invoice to your registered email address. If you have not received it, we will resend it to you shortly.
Regarding the tax payment, we usually arrange for the carrier to pay the customs duties on your behalf. However, your package was likely selected for a random customs inspection, which made it impossible for the carrier to provide this duty-paid service. This is why you were required to settle the tax payment directly with the customs office.
That said, you can send the relevant payment documents (such as the tax payment receipt and proof of payment) to our support email at support@vxdiag.com. Once we verify the documents, we will process the corresponding refund for you promptly.
Thank you for your understanding and attention.
Best regards,
P
Paul Johnson
Ok
Way better than my friend's tool he bought locally for $1,500 -his only works on one brand!
R
Robert Gardinier
Fantastic service
Fantastic service, had everything i needed. Customer Service even called to make sure I could receive the package
Очень классный прибор! Легко устанавливать на компьютере
Очень классный прибор! Легко устанавливать на компьютере, интуитивно понятный интерфейс! Единственное что, было бы плюсом это увеличение поддержки языкового пакета,в частности русского языка( программа VCX Menedger)
Mucho tiempo de envío, 20 días para recibir, pero el producto perfecto para mi Mercedes
Estimado/a cliente:
Gracias por sus comentarios. Valoramos sinceramente su paciencia. El plazo de entrega más largo de lo habitual se debió a una breve falta de existencias seguida de inspecciones aduaneras prolongadas; le pedimos disculpas por el retraso.
Nos alegra mucho saber que el producto funciona a la perfección en su Mercedes. ¡Gracias de nuevo por su comprensión y apoyo!
I wasted money on other OBD2 tools, so I was really skeptical, but the reputation of this tool was persuasive. I am glad I bought it because it did the job. If your IDS is missing the latest PCU update files, remember you can download them for free from the PhordTech site. This tool just works.
USB Version VXDIAG VCX NANO for Ford Mazda
Viktor Szovga
Very satisfied with this VXDIAG VCX SE Pro 3 in 1 device
Very satisfied with this VXDIAG VCX SE Pro 3 in 1 device. Installation was successful and the Honda diagnostic software works correctly with my 2019 Honda CR-V Hybrid. The support team was very responsive and provided detailed instructions, software links, and assistance during setup.
The device connected successfully, read all systems without errors, and provided detailed live data for the hybrid battery, motor, and other modules. Communication with the vehicle is stable and fast.
Highly recommended for diagnostics, learning, and advanced vehicle monitoring.
VXDIAG VCX SE Pro 3 in 1
Anonymous
Es funktioniert einwandfrei
Es funktioniert einwandfrei. Man muss sich genau an die Installationroutine halten. Zuerst den VX Manager nutzen und Firmware und Lizenz auf neusten Stand bringen. Danach den VX Recovery nutzen und den VXC-SE auf gleichen Stand bringen. d.h. das Datum von Xentry muss mit dem Datum dem VXC-SE übereinstimmen. Also oben im Fenster von VX Recovery muss das gleiche Datum wie mitte in Feld links stehen. Das erreicht man indem man im VX Manager unter Lizenzen auf Benz klickt und aktualisiert. Dann passt das Datum. Und danach funktioniert das Gerät bei alten bis topaktuellen Benzens. Sehr gut.
VXDIAG VCX SE for BENZ
B.K
Rating
I am very satisfied with my order. I placed it on March 16, 2026, and it arrived on March 31, 2026, which is quite fast. The quality of the product met my expectations, and everything was in great condition. Overall, a smooth and reliable experience.
USB Version VXDIAG VCX NANO for GM
macy77
“Okay product
“Okay product, good value for money. I would recommend it to everyone.”
“Good value for money. Okay product, recommended.”