I cannot really review the FD yet because I have not been able to get the diagnostic software to work yet. Support is very quick to respond though, and they are working on trying to cure the problem.
Dear friend,
We apologize for the inconvenience caused. We have sent you a remote session appointment invitation and would like to know if you have time for a remote meeting. This will help us directly check and resolve the issue more quickly.
Please let us know your availability. Thank you for your patience and understanding.
Best regards,
still not able to use as i cant get software to install
keep getting windows warning and cyber security warnings
have swithed all security off and still cant install vx manager for xentry
Hello,
We have contacted you via email—please check your inbox. You have not yet installed the Xentry diagnostic software. What you currently have installed is VX Manager, which is our device driver management software, not the diagnostic software itself. Please refer to the attached user manual:
https://vxdiag.com/pages/vxdiag-device-user-manual
Once you have installed the Xentry software, you can install the BENZ driver in VX Manager and then open the Xentry software to perform diagnostics.
Best regards,
You have to turn off antivirus software, but I actually never saw any harm to my computer. Its probably just a false alarm because of the patch. The device itself is very stable and reads codes accurately.
Its perfect for DIY car owners. Using it to check trouble codes is super convenient, and you can use it offline with the free software.
Using the VXDIAG scanner feels really professional. It supports lots of car models and has full features. Its way cheaper than official factory tools, so the value is great.