Scan tool was broke out of the box, customer service is non existent have reached out multiple times with no answer
Waiting for software download didn’t get email or location of software
Hi Albert,
Sorry for the confusion. Since you mentioned the purchase was made through Amazon, we mistakenly thought the order was not from our website and couldn’t provide the software directly.
For VXDIAG.com orders, please include your order number and purchase email when contacting us, and we will provide the software download link.
We have confirmed your order number and will send you the software information. Thank you for your understanding!
It works well, but it's a little unsettling that it has malware embedded in the software.
Thank you for your feedback. The patches can often be mistakenly flagged or deleted by antivirus programs.
If you have any security concerns, please feel free to contact us — we are happy to assist and guide you through the process.
