I’m very happy with this adapter.
Shipping from China took around two weeks, which is absolutely fine. Installation was straightforward, and the software recognized the adapter and worked with it like with the original device.
The price is very competitive. I can definitely recommend it.
I placed my order on June 26th and this is July 31st and I still have not received my order. It took too many emails to customer service to get my order moving. I hope the product can do what I bought it for or I will be very disappointed.
Hi, this is Evelyn. Thank you for your feedback, and I have been staying in contact with you regarding your order.
According to the latest tracking update, your package has already arrived at the local delivery depot and is currently showing “Item held at delivery depot.” International shipping usually takes around 9–14 business days, and island areas may require additional time.
Please kindly check my email for the latest update, and we hope we can keep communicating to help you receive your package smoothly. We truly appreciate your patience and support.
Waiting for software download didn’t get email or location of software
Hi Albert,
Sorry for the confusion. Since you mentioned the purchase was made through Amazon, we mistakenly thought the order was not from our website and couldn’t provide the software directly.
For VXDIAG.com orders, please include your order number and purchase email when contacting us, and we will provide the software download link.
We have confirmed your order number and will send you the software information. Thank you for your understanding!
It works well, but it's a little unsettling that it has malware embedded in the software.
Thank you for your feedback. The patches can often be mistakenly flagged or deleted by antivirus programs.
If you have any security concerns, please feel free to contact us — we are happy to assist and guide you through the process.
