I bought this device thinking it would be an easy cheaper solution to just read my truck. Unfortunately the company thinks that you have all the time in the world and want to do a back and forth emailing. The unit said I needed a license credit. There solution was where did you download the software? I just wanted to return the product because I downloaded everything and the device wouldn't read anything on my truck. I don't know about you but I don't have time to wait to fix a rig and do this headache of back and forth of emails. I went and bought a scan tool instead and wow did it work right away. Spend the money on a legit scan tool that doesn't require you to jump through hoops and download 3 different softwares and does the whole wait for a day or 2 to respond. Says easy returns and nothing is easy about this experience. Also I would have to pay for shipping and 15% restocking fee. Unfortunately I'm just gonna eat the cost and have a crap paperweight because it's not worth it to just get 70% of my money back. I don't recommend this product. I said I'm not paying for shipping or restocking fee but it's stated in the return policy page they wanted you to read before your purchase the unit. This company doesn't care about you and like most just care about making money. I'm sure they will respond to this with it's my fault and I should have read the entire page from top to bottom and everything is clearly stated that the tech2win only works with windows 7 and the other softwares work with windows 10-11. They also may have not liked to I sent a pic with their paperweight and my new scan tool saying one works and one doesn't haha. On that note, don't buy and save your money for something that will work for all your vehicles.
Purchased the 3 in 1 for Subaru, GM, and Ford. Haven't attempted GM or Ford yet. Subaru's SSM4 & SSM3 worked great for me after following all instructions in the videos. Allows data to be saved, labeled, and reviewed in app. It does need all virus and firewalls turned off to install. I used a dedicated (cheap) laptop in airplane mode running Windows 10 Home 64. I wish I had found this earlier.
It never worked. Ever. I am just a DIY guy but the program never found the item, it just kept trying to interface on a Volvo xc70 2005 but would not do so. So, I was never able to use the program because this simply did not work.
Hi Paul, we're sorry to hear about the trouble. To help us understand the issue and assist you effectively, could you please kindly send us photos or a short video showing the problem? We also offer remote support — we can schedule a remote session to check the connection and configuration directly.
We are here to help and look forward to your reply.
Item was shipped with incorrect license files. 30 days later it still hasn't been corrected...
Hi Dustin, we're sorry for the inconvenience. Your device authorization has been successfully activated.
If you have any questions or need further assistance, feel free to reach out.
