FAQs - VCX NANO for JLR USB Version
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1. Question: I want to flash the head unit, infotainment module, and enable AUX on my 2008 Jaguar XKR. Will this device do that? Do I need to buy any additional software??
Answer: Hello! To perform these functions, you’ll need to have online access yourself.
2. Question: Can this device program a new smart key for a 2016 LR4?
Answer: Hi! For key programming, you’ll need to have an original online account to do that.
3. Question: I just received the device. When I click "RUN" on VXmanager, SDD starts, but the screen looks garbled and doesn’t load images. What’s going on? Do I need to run it from VXmanager?
Answer: Hi! You can’t run the software through VXmanager. You need to run the offline patch first, then open the software from the desktop icon.
4. Question: Is there an SDD tool that works with a 2003 Jaguar S-Type R?
Answer: Sorry, we don’t have a device or software that supports models before 2006.
5. Question: I’d like to use this device for my 2016 Jaguar F-Type (X152). The production date is April 2016, but the model year is 2017. Will this work with my car?
Answer: For the 2016 model, you can use the JLR SDD device, but for the 2017 model, you’ll need the DoIP device with Pathfinder software.
6. Question: Hi, I’m thinking of getting the Wi-Fi version, but I want to make sure it comes with a USB cable, just in case. What’s included in the Wi-Fi version box?
Answer: Hello! You can choose the Wi-Fi version. It also comes with a USB cable, so you’ll have the option for a wired connection too.
7. Question: Does the V160 VXDIAG VCX NANO for Land Rover and Jaguar with JLR SDD Software USB version work on Windows 8.1 or 10?
Answer: It works with Windows 10 Pro.
8. Question: My Nano’s license has expired, how do I get a new license?
Answer: Hello! Please download the latest VX Manager from [https://vxdiag.com/pages/quick-start-guide]. After downloading, install the new VX Manager, connect your device to your laptop, make sure the laptop is online, then open VX Manager, click “Firmware” to update, and then click “Update License” to renew.
9. Question: Bonjour, does the GM and Opel software come in French?
Answer: Hello! GDS2 software supports French and works with GM and Opel. However, Tech2win only supports English and does not work with Opel.
10. Question: I tested the product and noticed the license is only valid for 2 months. There was no information about this when I bought it. Is this a mistake?
Answer: The device comes with a lifetime license. You just need to renew it every 60 days by updating the firmware and license yourself.
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