Here is the method I used to install the Tech2Win software with the VXDIAG Nano device, which worked for me and is provided for your reference:
First, do not connect the device to the computer until everything is fully installed. I used Windows 7 32-bit, as the drivers do not work on 64-bit systems and need to be reinstalled on a 32-bit OS. Make sure Windows 7 Service Pack 1 and Microsoft Visual C++ 2015 Redistributable are installed, as SP1 is a requirement for the C++ package, which in turn is required by the software-otherwise, it will trigger errors about missing .dll files. Disable User Account Control from Control Panel > User Accounts, and allow installation of unsigned drivers using gpedit.msc (you can find detailed steps for this online).
Install Tech2Win (it will show unsigned driver warnings-just accept them), then install VX Manager. Now connect the VCX Nano device to the computer's USB port. Open Tech2Win, select North America, and choose the option based on your vehicle. Wait for initialization to complete, then close the software and restart your computer.
After this process, everything worked exactly as it should. I was able to perform all Tech2 functions on my 2002 Trans-Am.
This is an excellent device and a full replacement for MDI and similar tools.
The customer service was excellent. They sent me detailed software download links and step-by-step instructions. Even though I had never worked in this field before, I was able to get started quickly.
It works with my old 2008 Honda, and I'll try using it to diagnose my dad's Ford sometime soon.
Recevied fast, and perfectly set with license that I ask, inclued extrat license, very pro. But, after just 1 week use, and only 4 connection, vxmanager ask license update, it's a little bit strange.
Hi friend,
We greatly appreciate your feedback. Regarding the request to update the license by VX Manager, this may be due to the software detecting a change in the network environment or usage pattern, which has triggered the automatic maintenance mechanism. This is part of the normal optimization process. Please connect to the internet via VX Manager to update the license to resume usage. If you encounter any inconvenience, we recommend contacting our official support team for further assistance.
Best regards,
I bought this adapter to try to fix a 2013 Chevy volt. So far, in the last week I have installed and uninstalled the software multiple times. I continue to get " unable to locate javaw.exe" I have uninstalled and reinstalled Java and the gm gds2 software multiple times. I have done about everything I can think of and anything that has been suggested on YouTube and the forums. I just want to fix my car without having to tow it to a dealership and pay through the nose to get my car to charge again.
Hi Tim,
Thank you for your feedback. May we ask where you obtained the software and what version you are currently using?
We have reviewed all our email records but were unable to find any software request from you.
If possible, please contact us directly and send us a screenshot of the issue along with a detailed description of the problem. Also, let us know your computer’s operating system.
Our technical support team will assist you to ensure you can begin diagnostics properly.
Best regards,