No software in box like it stated..
Dear Friend,
Thank you for your feedback. However, we believe there might be some misunderstanding here. We have checked our email correspondence records and confirmed that we sent you the software installation link along with user instructions on December 11.
Could you please check your email inbox, including the spam/junk folder and promotions tab?
Additionally, we have also tried to contact you via email recently but have not received a reply from you yet.
Please feel free to reach out to us anytime if you have any further questions.
Best regards,
It is a perfect tool for Mercedes. Thank you very much!
