I have been unable to get the demo of the Tech2 application to work.
I sent an email to the support group but never got a reply.
Dear Friend,
Hello, we believe there must be a misunderstanding in this matter. We have checked all our email correspondence and found no contact emails from you. Please note that our official support email address is support@vxdiag.com.
On the contrary, we sent you the complete software download link and important installation notes on December 30th, but we have not received any response from you since then.
We will attempt to contact you again in the follow-up to provide the necessary assistance and help you resolve the relevant issues smoothly.
Best regards,
So far I haven't been able to get it to work. The software doesn't download from where it is supposed to be and I found it elsewhere but it says it isn't licensed and doesn't work. Of course it is out of the 30 day return window or it would be going back.
Dear Friend,
We believe there might be some misunderstanding here. We had sent you the software download link and installation guide via the email address support@vxdiag.com on December 23rd. Please check your inbox for the message.
In addition, if you have any questions or concerns, feel free to contact us at any time via our after-sales email: support@vxdiag.com. Considering that some emails might be blocked by your mail server, we have sent multiple follow-up messages to your contact email address.
We look forward to your reply.
Best regards,
It was very complicated to load on my computer, had to use chat GPT to help me and still couldn’t get it to work. Ended up using a different brand that was plug and play. Just needed this thing to give me the codes so I knew what was wrong.
Dear Friend,
Thank you for your feedback. Should you encounter any issues, please feel free to contact us at support@vxdiag.com with relevant screenshots attached, and we will assist you in resolving them promptly.
Additionally, we sent you the software installation and device operation guide via email on December 26, but we have not yet received your response.
We look forward to hearing from you and will provide support to you at our earliest convenience.
Best regards,















