The customer purchased the SE Benz device and is using the Xentry offline version 03.2021 but encountered the 870 error. How to fix it?

VXDIAG Official Reply:
Just install the 870 patch. The issue has already been resolved.
The customer purchased the SE Benz device and is using the Xentry offline version 03.2021 but encountered the 870 error. How to fix it?
VXDIAG Official Reply:
Just install the 870 patch. The issue has already been resolved.
Scam, order never delivered, seller refuses to give refund
I’m not computer savvy but I managed to install and program my bcm. Thank you. If I can just about anyone else can!!