The customer purchased the SE Benz device and is using the Xentry offline version 03.2021 but encountered the 870 error. How to fix it?

VXDIAG Official Reply:
Just install the 870 patch. The issue has already been resolved.

The customer purchased the SE Benz device and is using the Xentry offline version 03.2021 but encountered the 870 error. How to fix it?

VXDIAG Official Reply:
Just install the 870 patch. The issue has already been resolved.

Hello. I don't know where else to turn. I bought the VXDIAG VCX NANO WiFi for GM. I need the software, but no one is responding.
Working great. A bit easier to install than competitors due to VX’s own drivers and software. I was able to access hybrid data. Works on Windows 11 Pro.
I received the tool, I installed the software, but it didn't work for volvo. It connect to the car, but no parameters downloaded. I see only the voltage and the online green sign. As I had read it need one more software from volvo to be installed. I sent an email to supllier to solve the problem, but I didn't receive any answer. So I bought a thing which it doesn;t work.
Everything works fine!
Great and affordable tool, managed to solve a problem using the OEM software. Had problems to make it work but the VXDIAG guys help me with a remote session and everything goes fine.
