一篇文章中您需要了解的有关VXDIAG的一切
无论您是专业的汽车技师还是普通车主，拥有一款高效多功能的诊断工具，在处理车辆问题时都能发挥巨大的作用。今天，我们将深入介绍全球流行的汽车诊断工具 VXDIAG。从功能到应用，本指南将带您全面了解它的功能！ 1.什么是VXDIAG...
继续阅读
I am having way too much difficulty getting and using the computer programs to use this device
Hi Serenity,
We’re sorry to hear that you had difficulty finding and using the software. Our support team will contact you directly to provide assistance with the software download links and installation guidance.
For any software or technical support needs, customers are also welcome to contact us at support@vxdiag.com with their order number, and our team will be happy to assist.
Thank you for your feedback. We’ll do our best to help you get the most out of your VXDIAG device.
Will not connect to GTS+ software, continuously get Cannot connect to VIM errors, no phone number to call customer service, ai chat is absolutely useless, would not recommend buying ANYTHING from this website. PERIOD.
Hi,
We’re sorry to hear about the GTS+ connection issue and appreciate your feedback. We have received your email and our support team is already following up.
Please provide the related screenshots or videos of the error so we can investigate and assist you faster. We normally respond to support emails within 24 hours on business days.
Our AI chat assistant is a newly introduced feature, and your feedback helps us improve. We always strive to provide better support and help our customers resolve issues as quickly as possible.
The device didn’t work at all!
It Did Not make any Connection with three different devices, 2 Laptop, 1 tablet.
Really disappointing, this!
Hi Chris,
We are sorry to hear about your experience. After receiving your report at the end of June, we contacted you and requested additional information, including connection details, software screenshots, and videos, to help identify the cause of the issue. Unfortunately, we did not receive enough information to complete the troubleshooting.
We truly want to help you get this issue resolved as soon as possible. We will contact you again to request the necessary details so that we can further investigate and assist you.
Kind regards,
VXDIAG Support Team
It works well, but it's a little unsettling that it has malware embedded in the software.
Thank you for your feedback. The patches can often be mistakenly flagged or deleted by antivirus programs.
If you have any security concerns, please feel free to contact us — we are happy to assist and guide you through the process.