ODIS (Offboard Diagnostic Information System) is officially supported only on the Windows 10 operating system. However, as an offline software, it may sometimes be affected by the computer’s system environment. A VXDIAG user successfully resolved the ODS1003E error with a workaround, enabling the software to run smoothly on both Windows 10 and Windows 11.
This error typically occurs when the device is not connected to the internet, causing the program to crash or display a "Connect to Server" prompt.
Below is the solution shared by the user. Following these steps will allow ODIS to function properly on Windows 10.
Here is a solution successfully tested by a VXDIAG user, which enabled basic functions such as reading diagnostic trouble codes (DTCs):
The Solution
To prevent ODIS S 24.1.1 from closing due to the ODS1003E error, you can modify the config.ini file. Follow these steps:
- Locate the config.ini file at:
C:\ProgramData\OS\configuration\config.ini
- Open the file in a text editor (run as administrator).
- Find the line (around line 171):
de.volkswagen.odis.vaudas.infoservices.grp.add_grp_id_token_to_header=true
- Replace it with:
de.volkswagen.odis.vaudas.business.diag_start.skip_login=true
- Save the file and restart ODIS.
How It Works
After applying this change, the ODS1003E error may still appear when there’s no internet connection, but the program will not terminate. Diagnostic functions, such as reading Diagnostic Trouble Codes (DTCs), continue to work. However, in some menus or operations, you may encounter prompts to connect to the server. These prompts do not interrupt the diagnostic process, allowing you to proceed with most tasks.
Disclaimer
Proceed at Your Own Risk:
Modifying configuration files, forcing system compatibility, or running ODIS on an unsupported operating system such as Windows 11 may result in program malfunctions, data loss, or diagnostic errors. Always back up your system and data before making any changes.
The solution outlined in this document is based on the practical experience of VXDIAG users and is not endorsed by the ODIS development team or Volkswagen Group. Use this workaround with caution and verify its compatibility with your specific device configuration on your own.