The customer purchased the SE Benz device and is using the Xentry offline version 03.2021 but encountered the 870 error. How to fix it?
VXDIAG Official Reply:
Just install the 870 patch. The issue has already been resolved.
The first device I purchased was defective, so I needed to return it. After contacting customer service, I received an extremely prompt response, and I have now received my new device, which works perfectly with no issues.
I received great help with the software installation. Many thanks to the customer service team.
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Your service makes me feel that you are eager to have me as a customer of your company. I really appreciate that the software issues were handled quickly and fairly. I'm glad to see your company's name on the diagnostic tool I purchased-now I know who to contact in the future. Thank you for inviting me to give a review.
Fantastic service, had everything i needed. Customer Service even called to make sure I could receive the package