The customer purchased the SE Benz device and is using the Xentry offline version 03.2021 but encountered the 870 error. How to fix it?

VXDIAG Official Reply:
Just install the 870 patch. The issue has already been resolved.

The customer purchased the SE Benz device and is using the Xentry offline version 03.2021 but encountered the 870 error. How to fix it?

VXDIAG Official Reply:
Just install the 870 patch. The issue has already been resolved.

Excellent quality, easy to use, great value for money. Tried for Opel and Peugeot, works great. However, note that official car manufacturer diagnostic software is needed and has to be installed on the computer to use the product. When asked, they provide free diagnostic software package for testing purposes. Customer service is a bit slow, but indeed helpful.
I bought 3 licenses FORD, VW and SUBARU. I got FORD, VW, GM licenses, but not one of the licenses would register in vcx se pro, it says an error and that's it. I tried to do a full windows reinstall, but the error remained. Sweethearts, YOU deceived me with your fake comments.
Dear Friend,
Hello, we have sent you multiple emails from support@vxdiag.com. Your device requires activation before it can be used, but we have not received any reply from you. Please respond to us with the necessary information at your earliest convenience.
Best regards,
