Introduction:
Some users reported that after installing the 2023.10 VXDIAG VCX Nano GM GDS2 software on Windows 7 laptops, the software failed to run and displayed the error message: "PC software installation error (or missing server)."
Error Description:
The error displayed on the screen reads: "PC software installation error (or missing server)." This issue arises due to compatibility problems between the 2023.10 version of GDS2 and the Windows 7 operating system.
Key Points:
- GDS2 2023.10 is not compatible with Windows 7.
- The software works properly on Windows 10 and Windows 11.
- If installed on Windows 7, this error message will appear.
Recommendation:
GDS2 2023.10 software, like DPS 4.52, should be installed on a Windows 10 or Windows 11 system to avoid such errors. Running the software on older systems like Windows 7 will result in failure.
Solution:
If you encounter the same error even after setting it up on a Windows 10 system, follow additional troubleshooting steps or refer to the official solution guide provided by VXDIAG.