如何修复 VXDIAG Ford IDS V130 数据库和软件不匹配？
问题：
无法安装 Ford IDS 130.01 软件 Vxdiag vcx nano错误：数据库和软件不匹配。卸载重装了两次，还是不行。 也试过 130.09 版本。同样的错误。有解决办法吗？
解决方案：
已完成卸载 Ford IDS v130 软件。
删除 Ford IDS 文件夹。
重新启动计算机。
然后再次安装福特 IDS 软件。
Very very difficult to get running for my laptop, and connecting to the Volvo. Overall, not terrible. But the instructions are absolutely terrible. Do a better job. If you are selling this for english speaking audience, then make videos and instructions easy to understand in english language.
Dear Friend,
Thank you for your feedback. We do have electronic versions of the user manual and video tutorials available for your reference.
https://vxdiag.com/pages/vxdiag-device-user-manual
In addition, we sent you an email with English tutorials attached on November 14th. It may have been filtered into your spam folder.
Please feel free to contact us if you have any further questions.
Best regards,
I did not have aninvoice .
Had to pay tax at the customers
Vx diag works great
Dear Friend,
Thank you for your feedback. We would like to inform you that we have already sent the invoice to your registered email address. If you have not received it, we will resend it to you shortly.
Regarding the tax payment, we usually arrange for the carrier to pay the customs duties on your behalf. However, your package was likely selected for a random customs inspection, which made it impossible for the carrier to provide this duty-paid service. This is why you were required to settle the tax payment directly with the customs office.
That said, you can send the relevant payment documents (such as the tax payment receipt and proof of payment) to our support email at support@vxdiag.com. Once we verify the documents, we will process the corresponding refund for you promptly.
Thank you for your understanding and attention.
Best regards,
I have not been able to use it yet. I am not able to download the software. Where do I find technical suport?
Dear Friend,
Thank you for your feedback, but it seems there has been a misunderstanding.
We sent you 3 emails on November 18 and November 21, which included the software download links and installation instructions. However, we have not received any reply from you so far.
If you can see this message, please use an alternative email address to contact us at support@vxdiag.com, and kindly include your order number in the email. Alternatively, you may reach out to us directly via online chat.
Wish you a nice day!
Best regards,
リンクからダウンロードしたソフトウエアが作動しませんでした
お客様、
ソフトウェアが作動しないとのフィードバックありがとうございます。
お手数ですが、作動しないのは VX Manager か診断ソフトウェアか、具体的な問題（エラーメッセージ等）をお知らせください。
詳細がないと解決支援が難しいため、テクニカルサポートメール SUPPORT@VXDIAG.COM まで、問題のスクリーンショットを添付してお問い合わせください。
ご理解とご協力をお願いします。
敬具