客户问题：
奔驰 SE 显示警告消息：“没有访问授权码！请联系用户帮助台。” 该如何解决这个问题？
VXDIAG 响应：
您需要在 BIOS 中禁用“安全启动”。请按照以下步骤禁用“安全启动”：
- 进入BIOS/UEFI设置界面。
- 导航到“安全”或“启动”菜单。
- 找到“安全启动”选项并将其设置为“禁用”。
- 保存更改并退出 BIOS。
The device didn’t work at all!
It Did Not make any Connection with three different devices, 2 Laptop, 1 tablet.
Really disappointing, this!
Hi Chris,
We are sorry to hear about your experience. After receiving your report at the end of June, we contacted you and requested additional information, including connection details, software screenshots, and videos, to help identify the cause of the issue. Unfortunately, we did not receive enough information to complete the troubleshooting.
We truly want to help you get this issue resolved as soon as possible. We will contact you again to request the necessary details so that we can further investigate and assist you.
Kind regards,
VXDIAG Support Team
It works well, but it's a little unsettling that it has malware embedded in the software.
Thank you for your feedback. The patches can often be mistakenly flagged or deleted by antivirus programs.
If you have any security concerns, please feel free to contact us — we are happy to assist and guide you through the process.
Purchased the 3 in 1 for Subaru, GM, and Ford. Haven't attempted GM or Ford yet. Subaru's SSM4 & SSM3 worked great for me after following all instructions in the videos. Allows data to be saved, labeled, and reviewed in app. It does need all virus and firewalls turned off to install. I used a dedicated (cheap) laptop in airplane mode running Windows 10 Home 64. I wish I had found this earlier.
Очень классный прибор! Легко устанавливать на компьютере, интуитивно понятный интерфейс! Единственное что, было бы плюсом это увеличение поддержки языкового пакета,в частности русского языка( программа VCX Menedger)