客户问题：
奔驰 SE 显示警告消息：“没有访问授权码！请联系用户帮助台。” 该如何解决这个问题？
VXDIAG 响应：
您需要在 BIOS 中禁用“安全启动”。请按照以下步骤禁用“安全启动”：
- 进入BIOS/UEFI设置界面。
- 导航到“安全”或“启动”菜单。
- 找到“安全启动”选项并将其设置为“禁用”。
- 保存更改并退出 BIOS。
Très bien juste un peu compliquéa mettre en route
I can’t get it to work
Dear Friend,
Thank you very much for your message. We suspect that you may not have installed the diagnostic software. Please be advised that our device requires the PSA official factory diagnostic software to function properly. VX Manager is only a driver management tool.
Our professional after-sales team has already contacted you via email at support@vxdiag.com. If you have any questions, please feel free to reply to us at any time.
Best regards,
I could not ever get the software to install. I spent 2 solid days trying and even crashed a computer. Tried on 3 different computers all with different versions of windows. Never could getit to install. Wound up having to pay Chevrolet to program it. I wish i could give negative stars.
Dear Friend,
Thank you very much for your message. We suspect that you may not have installed the diagnostic software. Please be advised that our device requires the GM official factory diagnostic software to function properly. VX Manager is only a driver management tool.
Our professional after-sales team has already contacted you via email at support@vxdiag.com. If you have any questions, please feel free to reply to us at any time.
Best regards,
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Great item, communication and service Thanks Very Much