FAQs - VCX SE for JLR
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1. Question: Can this device work with the Topix cloud, considering Land Rover no longer supports Pathfinder?
Answer: Hi, unfortunately, it can't be used online with Topix cloud because third-party hardware is not allowed.
2. Question: Does this device come with both the hardware and a JLR license, or just the hardware? And if I buy this, can I activate licenses for other brands?
Answer: Hi, it comes with the JLR license, and yes, you can activate licenses for other brands.
3. Question: Does it include JLR SDD and Pathfinder licenses? If I buy the software with the hard drive, do I still need to purchase a JLR license?
Answer: No need to buy a license separately; the device already comes with JLR authorization.
4. Question: Can this device support a 2018 Velar P250 model?
Answer: Yes, it can.
5. Question: Can I add licenses for other brands or buy the VXDIAG Full Brands Authorization Pack for this device? Is the serial number V94SE*?
Answer: Yes, the serial number is V94SE**, and you can buy a license pack to upgrade it to the full version.
6. Question: Will the Jaguar Pathfinder JLR work with VXDIAG AllScanner Open DOIP?
Answer: Yes, it works.
7. Question: Hi, does this device support JLR Pathfinder?
Answer: Yes, it does.
8. Question: Hello, I have a question. Can this device reconfigure modules in the SDD system?
Answer: Hi, if you want to use it online, download and run the patch, then log in with your online account.
9. Question: I'm looking into VXDIAG JLR. Does it support ISTA? Can I activate it?
Answer: This device only supports JLR, but you can purchase and add licenses for other car brands.
10. Question: Can this tool update the audio system on a 2018 Range Rover?
Answer: Hi, for that function, you’ll need to have an original TOPIX online account, which you need to obtain yourself.
11. Question: I’m running JLR SDD (offline version) on my computer. If I buy the VCX SE without software, will it work with my existing v165 version?
Answer: Hi, v165 can only work online, so you’ll need to have an account.
12. Question: Hi, I bought the full brands device, but when using the JLR program, it’s asking for a password. Can you tell me what it is?
Answer: Hi, are you asking for the JLR Pathfinder password? If so, you need to have the original online Pathfinder account. For JLR SDD, you can use the offline SDD patch to work offline. Please contact support@vxdiag.com to get the patch.
13. Question: Hello, I’m having trouble installing the JLR app from VX Manager. When I press the Install button, it says "JLR Not Installed."
Answer: Hi, before installing the driver, you need to install JLR SDD V163 software first.
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