Solution for VXDIAG VCX FD SPS2 Cybersecurity Access Denial

Problem: One of our customers obtained the VXDIAG VCX FD for Ford device. He set up the VCX FD as a J2534 passthru to use with Techline Connect SPS2, but was unsuccessful in programming with SPS2.

Errors:

  • E4492: Cyber Security Access Failure
  • E4423: Unknown reprogramming error 5 at step 0

Solution: To use the VCX FD (or VCX SE/VCX NANO) with GM Techline Connect SPS2, you must have an activated GM license.

Without a GM license, you cannot use the VCX FD as a J2534 device for SPS2.