Problem:
During the installation of the VXDIAG VCX SE Nissan Consult III Plus V241 software, the system prompts for PC authentication. Where can I obtain the required user ID and password?
Solution:
This issue is likely related to the laptop or operating system being used. After purchasing the VXDIAG device on our official website www.vxdiag.com, we will provide the Nissan software based on the order number provided by the customer. The software does not require a user ID or password during the installation process.
Feedback:
After a TeamViewer diagnostic session, it was discovered that the software was conflicting with Panasonic Toughbook drivers. Switching to a different laptop and reinstalling the software resolved the issue.
