still not able to use as i cant get software to install
keep getting windows warning and cyber security warnings
have swithed all security off and still cant install vx manager for xentry
Hello,
We have contacted you via email—please check your inbox. You have not yet installed the Xentry diagnostic software. What you currently have installed is VX Manager, which is our device driver management software, not the diagnostic software itself. Please refer to the attached user manual:
https://vxdiag.com/pages/vxdiag-device-user-manual
Once you have installed the Xentry software, you can install the BENZ driver in VX Manager and then open the Xentry software to perform diagnostics.
Best regards,
The license for the Tech2Win shows expired, not much good for me at this point
Hello,
On July 25th, we sent you a software download link, which also includes the installation guide and instructions for using the device. It seems you may not have received it. Please check your email inbox, and the sender address is support@vxdiag.com.
Additionally, once you have downloaded and installed the GM driver (which is also the Tech2Win driver), there is no need to manually add a license. If you still have any concerns or questions about this, please feel free to contact us anytime.
Best regards,
You have to turn off antivirus software, but I actually never saw any harm to my computer. Its probably just a false alarm because of the patch. The device itself is very stable and reads codes accurately.
Its perfect for DIY car owners. Using it to check trouble codes is super convenient, and you can use it offline with the free software.
Using the VXDIAG scanner feels really professional. It supports lots of car models and has full features. Its way cheaper than official factory tools, so the value is great.
