客戶回饋：在安裝購買的 Tech2Win 軟體時遇到錯誤 奈米基因 裝置.有解決辦法嗎？
「E668150：Tech2Win 退出並出現錯誤代碼 1（程式解析
論證失敗）
您可以檢查以下日誌文件以了解詳細資訊”
請切換到 Windows 7 32位元 系統。 Tech2Win 軟體在此版本上表現最佳，且不太可能遇到問題。
如果問題仍然存在，請確保 禁用防毒軟體和防火牆 然後重新下載並重新安裝 Tech2Win 軟體。該錯誤可能是由於初始下載期間缺少資料庫檔案引起的。
這應該有助於解決這個問題。
No easy install. When paying for it there shoud be sendt the newest software for the specfic car. To the mail adr right away. Support is slow responsive.
Hi Sven, thank you for sharing your feedback. We’re sorry to hear that the installation process was not as easy as expected.
If you need any help with installation or setup, our support team is always happy to assist. Regarding the software, not every customer needs the offline version, so we don’t automatically send it with every order. As noted on the product page, customers who need offline software can contact our support team, and we’ll provide the appropriate download information.
For support inquiries, we normally reply to emails within 24 hours on business days. We’ll always do our best to provide timely and helpful assistance.
We also hope everything is working well for you now. Has the software installation been completed successfully, and are you able to use the device properly? If you still need any help, please feel free to contact us. We’ll be happy to assist.
Post purchase support has been non existent in spite of repeated attempts, making the product an experience player weight
We’re sorry to hear that you had this experience. We checked our support email and website chat records, but unfortunately couldn’t find any previous messages from you regarding this order.
Could you please let us know which channel you contacted us through and what issue you were experiencing with the VXDIAG VCX NANO for GM? Please contact our support team directly at support@vxdiag.com so we can assist you further.
We’d be happy to look into the issue and help you get the device working properly.
It works great. The technical team were really helpful with supporting me with the setup. Love it!