客戶問題：
客戶最近購買了 賓士VXDIAG SE 設備，且設備連接成功。獲得 2024.09 版本的 Xentry 軟體，他們能夠正常開啟軟體，但無法進行診斷。附上該問題的圖片。
解決方案：
VXDIAG官方支援團隊審查案例後發現，客戶的車輛是新款賓士206。
要對此模型進行診斷， 需要 Zenzefi 證書。
一旦獲得證書，問題就成功解決了。
Software download was a bit of a hassle, but worked. The software, unfortunately, would start..but then completely freeze my machine when the login screen appeared and a forced restart would have to happen. Not once did I get the software to perform. Never even got the chance to plug into the vehicle to read any codes.
Dear Friend,
Thank you for your message. According to the official recommendation from Volvo, the VIDA software is only compatible with Windows 7 32-bit systems. It does not support virtual machines or Windows Home Edition. We would suggest that you change your operating system and try running the software again. Additionally, if there are other diagnostic software programs or drivers present on your computer, they may cause conflicts with VIDA.
Please feel free to let us know if you have any further questions.
Best regards,
Good product multiple brand support wish I’d explored this before getting into other adapters
Bought this to maintain a Nissan Qashqai and Nissan Leaf - Wow! Amazing functionality and was able to clear an engine MIL light that other tools in my arsenal could not or would not clear. Highly recommended, and will be buysing additional licenses for family members car brands (Toyota etc) :-) Thak you guys
Great diagnostic tools.
Is small and easy to use, I like this diagnostic tool
I was able to get my car running great without taking it to a mechanic and saving thousands of dollars.