客戶問題：
客戶最近購買了 賓士VXDIAG SE 設備，且設備連接成功。獲得 2024.09 版本的 Xentry 軟體，他們能夠正常開啟軟體，但無法進行診斷。附上該問題的圖片。
解決方案：
VXDIAG官方支援團隊審查案例後發現，客戶的車輛是新款賓士206。
要對此模型進行診斷， 需要 Zenzefi 證書。
一旦獲得證書，問題就成功解決了。
Hello. I don't know where else to turn. I bought the VXDIAG VCX NANO WiFi for GM. I need the software, but no one is responding.
Working great. A bit easier to install than competitors due to VX’s own drivers and software. I was able to access hybrid data. Works on Windows 11 Pro.
I received the tool, I installed the software, but it didn't work for volvo. It connect to the car, but no parameters downloaded. I see only the voltage and the online green sign. As I had read it need one more software from volvo to be installed. I sent an email to supllier to solve the problem, but I didn't receive any answer. So I bought a thing which it doesn;t work.
Great and affordable tool, managed to solve a problem using the OEM software. Had problems to make it work but the VXDIAG guys help me with a remote session and everything goes fine.