客户问题：
客户最近购买了 奔驰VXDIAG SE 设备已连接到车辆，并且设备已成功连接。获取 2024.09 版本的 Xentry 软件，他们能够正常打开软件，但无法进行诊断。问题图片已附上。
解决方案：
VXDIAG官方支持团队审查该案例后发现，客户的车辆是新款奔驰206。
要对此模型进行诊断， 需要 Zenzefi 证书。
一旦获得证书，问题就成功解决了。
Easy to use for the most part if you have a tech background.
The first device I purchased was defective, so I needed to return it. After contacting customer service, I received an extremely prompt response, and I have now received my new device, which works perfectly with no issues.
I received great help with the software installation. Many thanks to the customer service team.
I easily found the tool suitable for my 2008 Cadillac, and the ordering process was very straightforward. The goods were also delivered exactly as promised.