客户问题:
客户最近购买了 奔驰VXDIAG SE 设备已连接到车辆,并且设备已成功连接。获取 2024.09 版本的 Xentry 软件,他们能够正常打开软件,但无法进行诊断。问题图片已附上。

解决方案:
VXDIAG官方支持团队审查该案例后发现,客户的车辆是新款奔驰206。
要对此模型进行诊断, 需要 Zenzefi 证书。
一旦获得证书,问题就成功解决了。
客户问题:
客户最近购买了 奔驰VXDIAG SE 设备已连接到车辆,并且设备已成功连接。获取 2024.09 版本的 Xentry 软件,他们能够正常打开软件,但无法进行诊断。问题图片已附上。

解决方案:
VXDIAG官方支持团队审查该案例后发现,客户的车辆是新款奔驰206。
要对此模型进行诊断, 需要 Zenzefi 证书。
一旦获得证书,问题就成功解决了。
Recently purchased vcx nano for GM usb version and had a very good experience. The team was very helpful in quick replying. The vcx worked great for diagnostics and later used for sps programming. Successfully flashed calibrations to my car's power steering with sps techline.
Good product, works very well ! Software installation not easy btw.
The product is very good, and the after sales service from Evelyn was excellent. I couldn't have asked for a better service.
