客户问题：
顾客购买了 奔驰VXDIAG SE 设备并获取了 2024.09 版本的 Xentry。然而，在尝试安装该软件时，他们无法成功打开，并遇到了错误。错误信息的图片已附上。
解决方案：
在审查了该问题后， VXDIAG官方支持团队发现用户在下载过程中将软件安装在了错误的目录中。
要解决此问题，需要将软件移至 C 盘并放置在正确的目录中。重新定位后，Xentry 即可成功打开。
下图显示了正确的目录路径。
该问题已解决。
Great device, working good and has all the functions needed. Which are not so many on Infiniti cars but thats how the car was made. Great for diagnostics and not many functions to code in the Japanese cars. Bought the SE version which will allow me to add licenses in the future. Recommended.
Recently purchased vcx nano for GM usb version and had a very good experience. The team was very helpful in quick replying. The vcx worked great for diagnostics and later used for sps programming. Successfully flashed calibrations to my car's power steering with sps techline.
Good product, works very well ! Software installation not easy btw.
The product is very good, and the after sales service from Evelyn was excellent. I couldn't have asked for a better service.
It works perfect for a Land Cruiser 1gd ftv diesel 2019. Old minivci do not work
