Recently, we received feedback from a user who encountered a login failure when running the VXDIAG VOLVO VIDA 2014D software on their Windows 7 system.
To accurately identify the root cause of the fault, our technical engineers conducted a diagnosis of the user’s device via remote assistance. Eventually, they found that the problem stemmed from an incorrect system date setting on the computer. This deviation disrupted the software’s verification process, thereby triggering the login failure.
In response to this issue, the engineers guided the user through three steps: first, correcting the computer’s system date to the current correct date; second, restarting the computer to ensure the setting took effect; and finally, installing the compatible software patch. After completing this series of operations, the user attempted to launch the software again and successfully logged in to use its functions normally.
If you also encounter a similar login fault while using the VXDIAG VOLVO VIDA 2014D software, you can first follow the aforementioned steps—"Correct the date → Restart the computer → Install the patch"—for troubleshooting. This will most likely resolve the problem. If abnormalities persist after the operation, please contact technical support for further assistance.
