VXDIAG PSA Diagbox 9.85 VCI is Not Connected Solution

Problem:  问题：

Got the PSA driver installed and vx manager detected the VXDIAG VCX SE PSA VCI. Followed the instructions to install Diagbox 9.85 but the software did not see VCI. No VCI connection with software and vehicle.

Any solution? 

Solution:

Technician did a Teamviewer check and found some programs on his system are in conflict with the PSA driver.

Don’t install GM, VAG, Nissan, Ford etc software with Diagbox driver and software.

Install Diagnox 9.85 on a separate laptop or partition.