1. Why Choose VXDIAG Devices?
Industry-leading compatibility: Supports over 17 automotive brands, including Benz, GM, BMW, Subaru, PSA, Renault, Nissan, Honda, VW, Volvo, Ford, Mazda, Toyota, JLR SDD & JLR DoIP, and Porsche (PW2 & PW3). Covers full functionalities such as ECU programming, fault diagnosis, and key programming.
Exclusive technological advantage: Real-time online database updates ensure you always have access to the latest diagnostic protocols.
Cost-effective investment: One-time purchase with lifetime free basic function updates, eliminating the need for repeated equipment purchases.
2. How to Ensure You Purchase a Genuine VXDIAG Device?
Official authorized channels: We sell exclusively through www.vxdiag.com. Purchases from unauthorized third-party platforms or personal resellers may be counterfeit products and are not eligible for official technical support or warranty.
Anti-counterfeiting verification: Each device includes a unique security code, which can be verified on our official website.
3. What Services Are Included After Purchase?
Exclusive technical support: Only official website customers receive one-on-one engineer assistance in case of device issues (order verification from www.vxdiag.com is required).
Free software downloads: Customers receive access to diagnostic software upon purchase, excluding Mercedes-Benz, BMW, and Porsche software, which are unavailable for direct download.
Warranty policy: Direct purchases from the official website include a 2-year warranty and lifetime after-sales support. Devices purchased from unauthorized channels are not eligible for warranty.
4. Is a Continuous Subscription Required for VXDIAG Devices?
Basic functions are free for life: Includes standard diagnostics, DTC reading/clearing, and basic programming.
Advanced features require optional subscriptions: Online programming and other advanced functionalities require an independent online subscription from the respective official diagnostic software providers, not VXDIAG.
5. How to Confirm if the Device is Compatible with My Needs?
Provide us with the vehicle brand, model, and year, and our customer service team will assess compatibility and provide a detailed report (pre-sales inquiries only).
6. Can I Get Support for a Device Purchased from an Unauthorized Seller?
Unfortunately, we only provide services to customers who purchase from our official website or authorized dealers. If you have purchased from another source, please contact the seller for support.
7. How Long Does Shipping Take After Placing an Order?
Orders placed on the official website are shipped within 24 hours on business days.
Expedited shipping options are available upon request (please contact customer support).
For remote areas, please confirm shipping times with our support team before placing an order.
Order Now & Enjoy Official Support!
✅ Click to Buy Now – Secure your genuine VXDIAG device today!
✅ Still Have Questions? Contact our pre-sales support team: info@vxdiag.com (Pre-sales inquiries only.)
